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JENNY S

1 reviews | Active since Sept 2021

22 Oct 2021, 08:54

BOODLE

Please don't ever lend any monies from this company as you get no assistance from them with regards to any queries. I have been struggling for 3 months to get them to update my ITC records!

To date I am still waiting!

0
Replies (8)
Boodle
Boodle's reply22 Oct 2021, 10:20
Official
 Good Day Jenny,  Thank you for bringing this to our attention.  Kindly note that we have requested an urgent feedback from the Bureaus as the request was sent. We also copied you on the email. We apologize for any inconvenience caused.  In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team 
JS
JENNY S's update22 Oct 2021, 10:58
Reviewer Update
I had two loans with you which under debt review with Vantage Debt Management cause I chose to consolidate the loans. These loans were never in arrears by me at any time and was settled early in July 2021. You handed these over to HTN attorneys cause Vantage Debt Management paid you late every month. This should not reflect against me as my payment to them and you was also never in arrears or late.

I now have Nimble group and Boodle entries on my ITC records which needs to be removed
and various account numbers for the same 2 loans.

I NEED MY ITC RECORDS

XDS / TRANSUNION / VERICRED / COMPUSCAN / EXPERIAN

ALL TO REFELCT THAT THE LOANS ARE SETTLED AND WAS NEVER IN ARREARS!

PLEASE DO NO LOG ANY DESPUTES AS I AM NOT WAITING ANOTHER 21 DAYS.

IT HAS BEEN 3 MONTHS AND MY SCORE IS WORSE THAN EVER AND BELOW AVERAGE WHEN IT WAS ALWAYS ABOVE AVERAGE!


JS
JENNY S's update27 Oct 2021, 12:08
Reviewer Update
NO UPDATE TO DATE!

NO PROGRESS MADE!

DONT EVEN KNOW WHO TO CALL ANYMORE!
Boodle
Boodle's reply27 Oct 2021, 15:20
Official
Good Day Jenny,  Kindly note that we trying to resolve matter this matter as best as we can and this matter we referred to management for further assistance. Have a great day.Boodle Team
JS
JENNY S's update29 Oct 2021, 11:18
Reviewer Update
I AM NOW LOGGING A COMPLAINT WITH THE NCA AS THIS IS HOW BOODLE CHOOSE TO CONDUCT THEMSELVES.

STILL NO PROGRESS MADE!

I AM NOT WAITING ANY LONGER!

THANK YOU
Boodle
Boodle's reply29 Oct 2021, 12:07
Official
 Good Day Jenny,  Kindly advise which credit bureau are you pulling your report from as XDS confirmed that the accounts are closed and the debt review status has been removed on your credit profile. Have a great day.Boodle Team 
JS
JENNY S's update29 Oct 2021, 12:11
Reviewer Update
TRANSUNION
XDS
VERICRED
COMPUSCAN
EXPERIAN

CLEARLY YOU DONT UNDERSTAND! THE ISSUE IS THE ARREAR HISTORY NOT THE DEBT REVIEW FLAG! PLEASE REFER TO MY PREVIIOUS COMMUNICATIONS.

I AM DONE REPEATING MYSELF.

COMPLAINT WITH NCA HAS BEEN LOGGED.

THANKS




Boodle
Boodle's reply29 Oct 2021, 12:26
Official
 Good Day Jenny,  Kindly note that your debt counsellors are responsible for not advising you the effects debt review has on your credit profile. As per communication received from credit bureau, the Boodle accounts have been closed.
 Have a great day.Boodle Team