JS
JENNY S

1 reviews | Active since Sept 2021

25 Oct 2021, 11:35

BOODLE

Good day, Please see feedback from XDS. Kind Regards Koketso Morena

THIS IS THE REPLY I GET FROM BOODLE? NO FEEDBACK! NO REPORT ATTACHED! NOT SURE WHAT IT MEANS! NO ACCESS TO IT AS A CONSUMER! NO CONTACT TEL NUMBER! NO PROGRESS MADE!

BACK TO SQUARE ONE!

0
Replies (5)
JS
JENNY S's update25 Oct 2021, 11:46
Reviewer Update
Kindly note that the accounts where not in arrears when you app**** for debt review. We did not receive payments as per the contractual agreement, we only received partial payments from your debt counsellors hence the report stated the accounts are in arrears. For the debt review status to be removed your debt counsellors need to send a certificate of clearance to update the status accordingly.

STILL HAVE NOT RECEIVED THE CLEARANCE CERTIFICATE THEY SAY! OH MY LORD!
HOW MANY TIMES MUST WE SEND IT?????

WHY AM I PENALISED FOR THE ARREARS THEN??? THIS WAS ALL NEGOTIATED BY YOU WITH VANTAGE DEBT MANAGEMENT CO! WHY NOT BLACKLIST THEM!!!

PLEASE STAY AWAY FROM BOODLE AND VANTAGE DEBT MANAGEMENT COMPANY!

DEALING WITH IDIOTS!




JS
JENNY S's update27 Oct 2021, 10:54
Reviewer Update
STILL NO PROGRESS OR WORD!!!!
FROM JULY 2021 AND WAITING, WAITING, WAITING FOR RESULTS AND PEOPLE TO DO THEIR JOBS! ITS ALMOST NOVEMBER!
Boodle
Boodle's reply27 Oct 2021, 15:21
Official
Good Day Jenny,  Kindly note that we trying to resolve matter this matter as best as we can and this matter we referred to management for further assistance. Have a great day.Boodle Team
JS
JENNY S's update27 Oct 2021, 16:15
Reviewer Update
PLEASE BE AWARE THAT AS PER MY VANTAGE DEBT MANAGEMENT STATEMENTS I WAS ALWAYS UP TO DATE WITH MY PAYMENTS TO THEM.

THERE WAS NO COMMUNICATION TO ME FROM YOURSELVES OR THEM REGARDING ANY ARREARS AND FOR YOU TO PENALISE ME FOR ANY ARREARS IS UNFAIR PRACTICE. MY ACCOUNTS WERE ALL UP TO DATE UPON THEM TAKING IT OVER.

YOU AGREED TO THE TERMS WITH VANTAGE DEBT MANAGEMENT AND ARRANGED REPAYMENT AMOUNTS WITH THEM! HOW IS IT POSSIBLE THAT YOU CAN LIST ARREARS AGAINST MY NAME WHEN MY REPAYMENTS TO THEM WAS NEVER IN ARREARS!

ALL MY PREVIOUS LOANS WITH YOU WERE ALWAYS REPAID IN FULL AND ON TIME!
THESE TWO LOANS WITH VANTAGE DEBT MANAGEMENT WERE EVEN SETTLED EARLY BY ME IN JULY ALLREADY.
***5 / ***
***6 / ***

SURELY THIS IS UNFAIR PRACTISE AND I WILL CONTINUE TO NAME AND SHAME BOTH COMPANIES UNTILL RESOLVED.

PLEASE UPDATE MY CREDIT RECORDS TO REFLECT THE TRUTH!

Boodle
Boodle's reply28 Oct 2021, 08:07
Official
 Good Day Jenny, Thank you for bringing this to our attention.  Kindly note that your debt counsellors were supposed to advise you on all the effects of the debt review and how it will impact your credit profile. The agreement between your debt counsellors was with HTN attorneys as they are the ones handling our debt review process.

Should you require any further information, kindly contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team