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KD
Kelly D

1 reviews | Active since Nov 2020

01 Nov 2025, 10:48

Bad service

It’s not fair to wait in a chat queue to talk to someone for 20-30 minutes and when you finally get someone they end the chat. I just wanted to check if they require anything else for loan application but the service is bad. I’m currently in the queue again for 30 minutes.

0
Replies (3)
Boodle
Boodle's reply03 Nov 2025, 07:08
Official
Dear Kelly,

Thank you for contacting Team Boodle.

Your request has been forwarded to our Relevant Department for further assistance, further communication will be sent to you once we have feedback.

If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).

Kind regards
Boodle Team
KD
Kelly D's update03 Nov 2025, 08:57
Reviewer Update
Can someone please email me with an update for my pending application? I just wanted to know if you guys require anything else because it’s been 48 hours since my application.
Boodle
Boodle's reply04 Nov 2025, 13:56
Official
Dear Kelly,

Thank you for contacting Team Boodle.

Please be advised that we have sent you an email to *** responding to your complaint. 

If you have any questions or need additional assistance, please reply to this email or contact us on 0861 Boodle (266 353).

Kind regards
Boodle Team