DD
Double D

1 reviews | Active since Apr 2023

21 Apr 2023, 10:12

Bad service

Boodle is the worst. They handed me over to some law firm and when I asked what the reason is, they said i am on debt review but the funny thing is I'm not on debt review and they ignored my request to retract my name from this so called law firm and had a nerve to say on my report that I missed 7 payments meanwhile they forced me to pay the law firm to pay them charging me law fees which is nonsense and now this reflects badly on my credit report.

0
Replies (4)
DD
Double D's update21 Apr 2023, 12:24
Reviewer Update
I took out a loan in October 2023 for 6 months but I'm still paying for the loan. It's April 2023. 7 months in and I'm still paying them. I should be done by now, and nobody from boodle is interested in helping with my account(s), all they do is refer me to HTN attorneys. Why must I still pay HTN attorneys if I'm done??????? No accurate updates on my credit report. I have a lot of questions but boodle is refusing to answer them which is unfair and affecting my credit report in a bad way.

Boodle
Boodle's reply21 Apr 2023, 12:41
Official
Good day Monde, Thank you for bringing this to our attention. Please be advised that a 17.1 Form was sent to you via email from your debt counsellors. According to our records this matter is under the attorneys and your debt counsellors, please send us paid up letters in order for us to update your credit profile.

Kindly contact Ismail & Dahya attorneys directly on *** or on ***  to assist you further. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team
DD
Double D's update21 Apr 2023, 12:58
Reviewer Update
Please be advised that a 17.2 Form was sent to you via email advising that I'm not under debt review.
Boodle
Boodle's reply21 Apr 2023, 13:07
Official
Good day Monde, Thank you for bringing this to our attention. Please be advised if the accounts are settled and paid up with the attorneys, you need to send us paid up letters for ITC update. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) Kind RegardsBoodle Team