AM
Annatjie M

1 reviews | Active since Sept 2024

12 Sept 2024, 12:33

Bad Service

Ridiculous service. Their site says a 3 hour turnaround time to receive a decision. But you don't get any feedback. When speaking to someone over their chat service it takes hours to get a reply and then all they can say is you will get feedback once it's processed. Okay wonderfull, how many days or weeks do we have to wait for this "3 hour feedback time"

0
Replies (5)
AM
Annatjie M's update12 Sept 2024, 13:24
Reviewer Update
Please can I get some feedback on the matter

Everyone else seems to be getting a reply here. But I'm just not having any luck.
AM
Annatjie M's update12 Sept 2024, 13:44
Reviewer Update
Why are people who have submitted a review after mine getting response from you guys but I get no feedback. Here or on Boodle website or WhatsApp or email. Very disappointed service
AM
Annatjie M's update13 Sept 2024, 10:29
Reviewer Update
The most useless service ever. Day after day I keep getting asked to upload more and more and more documents. Talk about 3 hour decision time but yet it's taken me a week and I get no feedback except requests to upload more documents. I would not recommend this place to anybody in urgent need of a loan. They falsely advertise that you will get a decision in 3 hours. Very untrue.
Boodle
Boodle's reply13 Sept 2024, 10:45
Official

Dear Anna Thank you so much for contacting Team Boodle.  Please be advised, a quote has been issued on the website for you to accept, kindly log into the Boodle website with your username and password and click on continue, check the quote and accept it Should you require any further information, kindly contact us on 0861 Boodle (266 353) or reply to this email. Kind RegardsBoodle Team

AM
Annatjie M's update13 Sept 2024, 10:53
Reviewer Update
Wow after days and days of struggling I get given a quote for R1330 even though I app**** for a loan of R8000. That won't even cover the parts of my vehicle repairs, nevermind labour.

So sad that I have R2000 left over after all my expenses but yet you do not see that as enough per month to cover a bigger loan amount. Will definitely never use the Boodle service again