Account in ****en arrears

Hey guys please be careful of this **** and stupid company called boodle loans. They were suppose to debit my account on the 25th of April 20203 of which never happened and when I chat with their stupid Zodwa and Aviwe they said I must just relax the debit order will go through before month and guess what until today the debit order is still not gone through and the status on my account is overdue and when I speak to tshepang from the collections dept he said I must make an urgent trf of which I did on Tuesday already and he gave me the incorrect reference number, meaning that I paid for somebody else, I spoke to another one that promised to fix my account and guess what until today it is still not fixed but the status on my ****en account still says overdue. I think someone must make sure if those stupid people are qualified for the job