MP
Marius P
1 reviews | Active since Nov 2013
27 Apr 2015, 13:55
Worms in my OATS!!!
Hi I am so dissatisfied with this product, checker had it on special 7 box's for R99 so i thought damn that cheap, let me get 14 boxes since I am a oats ***** and eat it every morning of my life, just to find that 6 out of 14 boxes were uneatable due to worms and bugs, I am am truly disappointed and want a refund for this from Bokomo, I left a complaint on bokomo's site and up until now, 2 weeks later no reply yet...I will consider taking this further with the health and food department if I don't get a reply on this. this is disgusting as the expiry date is only in September 2015. If i could only add images i would show the worms crawling on top of a freshly opened box!!!<br> <br> Regards
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Replies (1)Bokomo Foods's replyOfficial
28 Apr 2015, 12:13Hello MariusDP0122,
Thank you for contacting Pioneer Foods Groceries and please accept our apology for any inconvenience caused as a result of this.
The matter will be escalated to the relevant factory and Head Office for their notification and rectification as discussed with our consultant on ***.
Kind Regards
Pioneer Foods Groceries
*** - AF
Thank you for contacting Pioneer Foods Groceries and please accept our apology for any inconvenience caused as a result of this.
The matter will be escalated to the relevant factory and Head Office for their notification and rectification as discussed with our consultant on ***.
Kind Regards
Pioneer Foods Groceries
*** - AF
Bokomo Foods's reply28 Apr 2015, 12:13
Official
Hello MariusDP0122,
Thank you for contacting Pioneer Foods Groceries and please accept our apology for any inconvenience caused as a result of this.
The matter will be escalated to the relevant factory and Head Office for their notification and rectification as discussed with our consultant on ***.
Kind Regards
Pioneer Foods Groceries
*** - AF
Thank you for contacting Pioneer Foods Groceries and please accept our apology for any inconvenience caused as a result of this.
The matter will be escalated to the relevant factory and Head Office for their notification and rectification as discussed with our consultant on ***.
Kind Regards
Pioneer Foods Groceries
*** - AF
