1 reviews | Active since Mar 2013
WORM in Bokomo Rainbow Wheat Crunchies
<p>I’m not usually one of those customers that complains, but in this case, after many years of purchasing this product and since my child is a picky eater and will only eat “rainbow pops” without milk for breakfast; I’m very disappointed to report that my 7 year old daughter was absolutely hysterical and disgusted to discover a little maggot in her bowl while having breakfast.</p> <p> </p> <p>I purchased the cereal from Pick n Pay in Plattekloof during my last shopping trip, expiry date only (BB: 01/06/2018) and no longer have the till slip - Barcode: ********** 001148</p> <p> </p> <p>I’d appreciate appropriate compensation for this unacceptable experience, my daughter is rather upset to say the least.</p> <p> </p> <p>I've emailed Bokomo twice and still no response regarding my complaint...where's the customer service?</p> <p> </p> ********** <p> </p>
Good Day Chanine
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Chanine
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Chanine
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Chanine
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Mrs C Taylor
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***
Good Day Mrs C Taylor
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***