LVdB
Louise Van den Berg

1 reviews | Active since Aug 2015

19 Aug 2015, 14:27

Very unsatisfied customer

I always buy weetbix and never have I had this problem before. Once I opened my box of 900g weetbix there was an half of a weetbix missing in the first row and also in the second row. This makes me not want to buy weetbix again, what is wrong with your workers do they ***** half weetbix blocks? I'm very unsatisfied with this.

0
Replies (1)
Bokomo Foods
Bokomo Foods's reply19 Aug 2015, 15:06
Official
Hello Louise8119,

We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: ***

Kind Regards
Pioneer Foods Groceries
*** - AF