RM
Rehana M
1 reviews | Active since Mar 2012
19 Jun 2019, 10:07
Stale Dried Fruit
My mum recently purchased a bag of your dried fruit for our Eid Celebration. However when we opened the bag all the fruit we discolored and brown.
Really disappointed as we love the dried fruit. No celebration is complete if there is no dried fruit
Please call my mum Razia ********** 413
Helpful (0)
Replies (3)0
Replies (3)
Bokomo Foods's replyOfficial
20 Jun 2019, 19:11Good Day Ms R Loonat
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-06-371 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Safari Customer Care
*** -AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-06-371 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Safari Customer Care
*** -AT
Bokomo Foods's reply20 Jun 2019, 19:11
Official
Good Day Ms R Loonat
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-06-371 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Safari Customer Care
*** -AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-06-371 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Safari Customer Care
*** -AT
RM
Rehana M's updateReviewer Update
21 Jun 2019, 08:38Good Morning, I've tried unsuccessfully to call using the number provided. Please call on my mobile *** during working hours (except between 12h00 & 14h00)
RM
Rehana M's update21 Jun 2019, 08:38
Reviewer Update
Good Morning, I've tried unsuccessfully to call using the number provided. Please call on my mobile *** during working hours (except between 12h00 & 14h00)
Bokomo Foods's replyOfficial
21 Jun 2019, 16:18Good Day Ms R Loonat
We at Safari Customer Care would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-06-371.
Kind Regards
Safari Customer Care
*** - AT
We at Safari Customer Care would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-06-371.
Kind Regards
Safari Customer Care
*** - AT
Bokomo Foods's reply21 Jun 2019, 16:18
Official
Good Day Ms R Loonat
We at Safari Customer Care would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-06-371.
Kind Regards
Safari Customer Care
*** - AT
We at Safari Customer Care would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-06-371.
Kind Regards
Safari Customer Care
*** - AT