NB
Nikita B
1 reviews | Active since Aug 2021
01 Aug 2021, 09:56
Stale
Hi I had purchased bokomo weetbix 1.35kilograms but the plastic was missing and the weetbix therefore was stale. The box info Bb 18-01-22 L1 Pd 18-01-21 19:58 this is the box that gave me an issue.
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Bokomo Foods's replyOfficial
02 Aug 2021, 15:06Good day
We at Pioneer foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Pioneer foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: BO21-08-22
Kind Regards
Customer Care Line
Customer Care Line
Bokomo Foods's reply02 Aug 2021, 15:06
Official
Good day
We at Pioneer foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Pioneer foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: BO21-08-22
Kind Regards
Customer Care Line
Customer Care Line