RR
Renee Randall-taylor

1 reviews | Active since Jan 2021

25 Sept 2023, 19:37

Save the ORIGINAL Rice Crispies

Kelloggs Rice Crispies My favourite breakfast brand has always been Kelloggs' Rice Crispies. I have enjoyed it for years. Suddenly a “Vanilla” version appears on the shelves. ******** me, I pick up my normal box of Rice Krispies and the next morning I tuck into my Rice Krispies as usual. The taste is horrible! I check the box and on the front of the box I see the word “Vanilla”. Ugh, just awful! They used the exact same box that was used for the original brand. Is this not *****ulent branding/advertising? Trying to force a new version onto an ******** public? Shame on you! The old brand now has a new box and you actually have to look for it on the shelves which are crammed full of the Vanilla version and hardly an original version to be seen. Maybe other consumers feel like I do. How stupid to meddle with a Vanilla version if your original version has stood the test of time? R.Randall-Taylor Company: Bokomo Email: tristarfoods.co.za

0
Replies (2)
Bokomo Foods
Bokomo Foods's reply27 Sept 2023, 08:59
Official
 Thank you for bringing this matter to our attention.  We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.  Please contact us on *** and quote ***-09-439  for the complaint to be completed and escalated. A consultant is waiting to take your call. 
RR
Renee Randall-taylor's update14 Oct 2023, 16:56
Reviewer Update
I did make a call and was then told to contact Kelloggs about the review. To date NO REPLY or explanation has been received.