DR
Debbie R
1 reviews | Active since May 2013
24 Mar 2015, 19:01
Pronutro Original 750g
I would like to highlight a problem with Bokomo Pronutro Original 750g box. the product got a bad smell and tast and after i log the problem +- a month ago by e-mail nothing was done to let me know that they will look at the problem. today i purchased a box again from Oakfields Pick n Pay ... and yes the same story !<br> <br>
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Bokomo Foods's replyOfficial
25 Mar 2015, 10:47Hello debbie1711,
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant department to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: ***5.
Kind Regards
Pioneer Foods Groceries
*** - LP
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant department to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: ***5.
Kind Regards
Pioneer Foods Groceries
*** - LP
Bokomo Foods's reply25 Mar 2015, 10:47
Official
Hello debbie1711,
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant department to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: ***5.
Kind Regards
Pioneer Foods Groceries
*** - LP
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant department to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: ***5.
Kind Regards
Pioneer Foods Groceries
*** - LP