BM
Bilqees M

1 reviews | Active since Jul 2018

22 Oct 2018, 08:21

Pathetic customer service that suits their products.....

Terrible customer service. Purchased 4x 2l liqui fruits threw away slip. A week later in the cupboard the red g**** carton was swollen i removed it and it swellled even more the next day. I contacted pioneer foods and was promised to be compensated till today... a month later nothing. I received a call saying my complaint wasnt logged someone will relog it as the guy i spoke to initially did not do his job . This is pathetic customer service

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Replies (1)
Bokomo Foods
Bokomo Foods's reply25 Oct 2018, 16:13
Official

Good Day Ms B Moolla

Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologize for the inconvenience caused and look forward to be of further service to you.

Kind Regards

Liquifruit Customer Care

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