1 reviews | Active since Feb 2014
Original pronutro
I send an email on 1 July to [Email Removed] and still wait any sort of a response. <br> <br> I purchased a 750g box of Pronutro on Saturday 27 June at Makro Cape Gate. I opened it on Monday morning and then noticed a funny smell, just by opening the packet. <br> <br> I then made the cereal with milk and when I had my first taste it was absolutely disgusting. I had to spit it out and asked my wife what she thinks and she agreed something is very odd with this packet on the contents. It's almost like you are eating burned plastic. The expiry date of the product is only November 2015.<br> <br> The bar code on the packet is - ***5 25<br> <br> I'm 39 years old and have been eating pronutro for the last 30 years, every morning and have not experienced something like this my whole life. Something is seriously wrong with the contents of that box and I was scared that I could even get food poisoning. <br> <br> Please advise urgently.<br>
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your *** as discussed with our consultant.
Kind Regards
Pioneer Foods Groceries
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your *** as discussed with our consultant.
Kind Regards
Pioneer Foods Groceries
*** - AF
