cD
caron D
1 reviews | Active since Jul 2011
23 Mar 2016, 11:54
Not up to scratch
My husband recently bought a packet of 1.35 kg of Weet bix's and they are full of weavels. The expiry date is 29/10/2016. I just don't understand it, as we keep all our cereal in the fridge. <br> I would like you to reimburse me for the packet.<br> Please can someone contact me.<br> <br> Regards<br> Caron Dixon-Smith
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Bokomo Foods's replyOfficial
24 Mar 2016, 15:20Hello caron1,
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Pioneer Foods Groceries Customer Care Line
*** - AT
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Pioneer Foods Groceries Customer Care Line
*** - AT
Bokomo Foods's reply24 Mar 2016, 15:20
Official
Hello caron1,
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Pioneer Foods Groceries Customer Care Line
*** - AT
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Pioneer Foods Groceries Customer Care Line
*** - AT