GB
Gareth B

1 reviews | Active since Feb 2015

16 Feb 2015, 14:57

No marshmallows in Bubblegum Otees!

Hi,<br> <br> I purchased a pack of the Bubble Gum Otees (the one with the marshmallows)<br> Once opening I discovered there were hardly any marshmallows, two or three to be exact.<br> Surely this is not right?<br> <br> I emailed you guys last week and sent a picture as proof but have not had a reply.<br> <br> This is unacceptable.<br> <br> Below is the mail I sent last week Thursday.<br> <br> <br> <br> <br> Hi, <br> <br> I was very disappointed when I opened my pack of bubblegum flavored otees and only found a mere two or three marshmallows.<br> <br> I'm not very satisfied at all.<br> <br> Please sort this out.<br> <br> <br> <br> <br> Kind regards<br> <br> Gareth Baum<br>

0
Replies (1)
Bokomo Foods
Bokomo Foods's reply16 Feb 2015, 16:55
Official
Hello Gubbles5,

Thank for contacting for Pioneer Foods Groceries Customer Care and please accept our apology for any inconvenience caused.

Please note our systems indicate that 2 emails has been sent to you on 13/02/2015 & 16/02/2015 requesting your contact number for our consultants to attend to the matter without a response.

Your complaint has since been logged on *** and will be escalated to the relevant factory for rectification as discussed with our consultants.

Kind Regards
Pioneer Foods Groceries Customer Care
*** - AF