AM
Ashley M

1 reviews | Active since May 2016

11 Mar 2017, 14:40

Moths in cereal

<p>On Thursday when my wife opened a new pack of the corn flakes, three moths flew out. We noticed that there is maybe another 3 still in the pack... Also, I reported this on various other platforms and to date, I have not received any feedback</p>

0
Replies (3)
Bokomo Foods
Bokomo Foods's reply14 Mar 2017, 14:17
Official

Good Day

We at the Pioneer Foods Groceries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.

We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Pioneer Foods Groceries

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AM
Ashley M's update14 Mar 2017, 18:47
Reviewer Update

Thank you. You may contact my wife on ********** 208

Bokomo Foods
Bokomo Foods's reply15 Mar 2017, 16:17
Official

Good Day

We at the Pioneer Foods Groceries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.

We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Pioneer Foods Groceries

***