1 reviews | Active since Feb 2018
Lipton Iced Tea Complaint
Lipton Iced tea complaint.
I've been drinking about 2 bottles (1.5l) of Peach Ice tea PER DAY for the past 4 years. Since the new look of Lipton Ice Tea, the recipe has also changed and the new flavour is just terrible. It is artificial and impossible for me to adapt to since drinking the old ice tea so often. I barely find any old bottles in store so I refuse to buy ice tea anymore. With this - I have had 2 of the old bottles taste like complete garbage. Bitter and undrinkable. Very disappointed that my everyday drink is no more.
Good Day Ms K Beukes
We at Lipton Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-04-7.
Kind Regards
Lipton Customer Care
*** - AT
Good Day Ms K Beukes
We at Lipton Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-04-7.
Kind Regards
Lipton Customer Care
*** - AT