1 reviews | Active since Apr 2013
Is that "my Marmite"?
<p> </p> <p>My wife bought a second jar of Marmite from Shoprite, Blocks Centre, Kraaifontein. The consistancy of both were very firm and difficult to spread on bread. It sticks to the knife and breaks the bread. The expiry date is 2017. My daughter works at a Spar, and she told me that they found a "mould like crust" in those jars on the shelve and removed the product. </p> <p>I wrote an email to the address on the jar, but received no confirmation or reply. </p> <p>Please, what has gone wrong with " my Marmite"?</p> <p> </p> <p>Thank you. </p> <p> </p> <p>Andrew</p>
Good Day
We at Pioneer Foods Groceries Customer Care would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct or alternative contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Groceries
***
Good Day
We at Pioneer Foods Groceries Customer Care would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct or alternative contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Groceries
***
Good Day
We at Pioneer Foods Groceries Customer Care would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct or alternative contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Groceries
***
Good Day
We at Pioneer Foods Groceries Customer Care would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct or alternative contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Groceries
***
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***