i have emailed no response

Item: Bokomo Foods
Rating: 2
Author: Sthabile M

i bought the bokomo rusks on the 2016.02.12 and i emailed them same day to let them know that i still have the slip snd the rusks with me they must come and collect so they can tell me what went wrong i know rusks a hard but these one you couldnt bite into it and when i duk it in tea it tasted stale and horrible , till today no one has phoned nor emailed i emailed barcode and everything but nothing , i am very disappointed in bokomo foods because this is not the first time even if i have problem with cereal i try to email but they never reply nothing and we keep on supporting them as our number brands....

Helpful (0)

Replies (1)

Bokomo Foods's replyOfficial

24 Feb 2016, 10:53

Hello totireception,

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards
Pioneer Foods Groceries Customer Care
*** - LS

Bokomo Foods's reply24 Feb 2016, 10:53

Official