1 reviews | Active since May 2016
Horrible experience with their overated competition
<p>People at this business does not understand the meaning of client service or urgency. Can it be possible that i won on the 20th and I keep having to call them and be asked the same thing...did you not get your prizes yet?...duh...if i received it would i still be calling?...Nelly, Sim, Norma, Dwayne, Colleen just to name a few. I probably spoke to the whole company already and still no messages as promised every day with my vouchers......and the ones who call back following up on hellopeter complaints don't actually do anything they just call to apologize and tell you that they will be passing the buck to the competitions department..........disgusted</p>
Good Day Ms A Gates
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-55 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Essentials
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Good Day Ms A Gates
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-55 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Essentials
***
Blah blah blah
I had no missed calls
Blah blah blah
I had no missed calls
Good Day Ms A Gates
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods Essentials
***
Good Day Ms A Gates
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods Essentials
***
