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Philile M

1 reviews | Active since Sept 2016

26 Mar 2018, 13:16

foreign object

Within a period of 6 months I have had a encountered a problem twice with the Iwisa maize meal, 1st I found prestick, the told me it wasn't factory fault, yesterday the pack inside was dirty and I found worm it was alive, send an email to customer care and no responce, I dont trust this brand anymore.

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Replies (1)
Bokomo Foods
Bokomo Foods's reply27 Mar 2018, 15:42
Official

Good Day Philile Molatedi

We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

One of our Customer Care Representatives will contact you, to obtain more information in regards to your complaint and to assist accordingly

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Premier FMCG Customer Care

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Best regards,