bS
betty S

1 reviews | Active since Dec 2016

17 Jan 2017, 13:27

Expiry Date/ProNutro

<p>Good day</p> <p>Im writing this mail with a heavy heart and dissapoitment,i went to Woolworths on the 07th of January 2017 and bought ProNutro and i only realised when i gave my daughter breakfast on Sunday the 14th of January that the sell by date is 03/12/2016 to my surprise and dissapointment especially becuase I bought it from Woolworths we quality comes first,hence Im writing this with dissapointment.I enjoy Bokomo products especially Maltabella and cornflakes so im confused.Can please the merchandisers make sure that shelves are packed with updated healthy foods for our needs as customers.</p> <p>PD:03/12/15-09:31</p> <p>BB:03/12/16</p> <p>***556</p> <p> </p> <p>That is all i can say that expiry products be removed and staff aslo check the shelves for any food produts that has expired.</p> <p> </p> <p>Thanks </p> <p> </p>

0
Replies (5)
Bokomo Foods
Bokomo Foods's reply18 Jan 2017, 14:31
Official

Good Day

We at Pioneer Foods Groceries Customer Care Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Pioneer Foods Groceries

***

bS
betty S's update20 Jan 2017, 15:51
Reviewer Update

Expiry Date/ProNutro

Good day

Im writing this mail with a heavy heart and dissapoitment,i went to Woolworths on the 07th of January 2017 and bought ProNutro and i only realised when i gave my daughter breakfast on Sunday the 14th of January that the sell by date is 03/12/2016 to my surprise and dissapointment especially becuase I bought it from Woolworths we quality comes first,hence Im writing this with dissapointment.I enjoy Bokomo products especially Maltabella and cornflakes so im confused.Can please the merchandisers make sure that shelves are packed with updated healthy foods for our needs as customers.

PD:03/12/15-09:31

BB:03/12/16

***556

That is all i can say that expiry products be removed and staff aslo check the shelves for any food produts that has expired.

Thanks

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bS
betty S's update20 Jan 2017, 15:55
Reviewer Update

Good day

I appologise for sending a copy.

Do I need to upload a copy of the reciept and proof of expire date (Bokomo)?

Bokomo Foods
Bokomo Foods's reply24 Jan 2017, 16:29
Official

Good Day

We at Pioneer Foods Groceries Customer Care Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Pioneer Foods Groceries

***

Bokomo Foods
Bokomo Foods's reply24 Jan 2017, 16:44
Official

Good Day Shiboms

Please note a consultant needs to contact you.

Kindly provide a contact number.

Kind Regards

Pioneer Foods Groceries

***