1 reviews | Active since Jun 2017
emai not responded to even phone call not attended
<p>I bought Bokomo corn flakes last month and it was not fresh it was not crunchy at all I did email them but there was no respond then today I decided to give them a call the assistance said she will come back to me it closing time now nothing. The way I love my Bokomo product I am so disappointed. Thanks</p>
Good Day Thulisile
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Thulisile
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
***
Good Day Ms T Gcwensa
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***
Good Day Ms T Gcwensa
We at Pioneer Foods Groceries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Groceries
***