Crumbled Weet-bix
Good afternoon, I have been buying Weet-bix Wholegrain Wheat Biscuits for years as I enjoy having it for breakfast. However the last box I purchased was a disaster, no biscuits just all crumbled pieces in the box. Purchased from Oakfields Pic & Pay in Benoni
Below markings on the box, perhaps there was a problem with this batch BB:11.06.20 L1 PD:11.06.19 22.27
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Replies (2)
Bokomo Foods's replyOfficial
13 Sept 2019, 11:42Good Day Ms M Brits
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote ***-09-253 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote ***-09-253 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
*** - AT
Bokomo Foods's reply13 Sept 2019, 11:42
Official
Good Day Ms M Brits
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote ***-09-253 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote ***-09-253 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Groceries
*** - AT
Bokomo Foods's replyOfficial
16 Sept 2019, 09:29Good Day Ms M Brits
We at Pioneer Foods Groceries would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-09-253.
Kind Regards
Pioneer Foods Groceries
*** - AT
We at Pioneer Foods Groceries would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-09-253.
Kind Regards
Pioneer Foods Groceries
*** - AT
Bokomo Foods's reply16 Sept 2019, 09:29
Official
Good Day Ms M Brits
We at Pioneer Foods Groceries would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-09-253.
Kind Regards
Pioneer Foods Groceries
*** - AT
We at Pioneer Foods Groceries would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: BO19-09-253.
Kind Regards
Pioneer Foods Groceries
*** - AT