LB
Lynn B

1 reviews | Active since Mar 2014

18 Jul 2017, 11:17

Competition prizes not received

<p>So I was so excited for the Pioneer Foods competition as it is brands that I always use and was excited at the prospect of being rewarded for being faithful to the brand. I won one prize on 10 June 2017 and only after sending messages to the WhatsApp number numerous times did I receive my prize 7 July 2017 a R 150 KFC wi-code voucher. Then on 1 July 2017 I won another 3 additional prizes. I followed up with the WhatsApp number in the interim but once again didn't receive a reply after my messages were read! The competition has since closed and I have still not received the aforementioned 3 prizes and it states that the turnaround time is 72hours and this is clearly not the case!</p> <p>Regards,</p> <p>Lynn</p> <p> ********** 445</p> <p> ********** 890</p>

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Replies (1)
Bokomo Foods
Bokomo Foods's reply19 Jul 2017, 20:33
Official

Good Day Ms L Brown

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Pioneer Foods Groceries

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