Bokomo Foods

I had purchased a 375g box of Bokomo Oatees on the 22nd May only to find when the box was opened that sealed bag looked rather less than the normal amount in the bag. This prompted me to weigh the bag and I discovered that the weight of the bag was only 249g.

I took photographs of the product on the scale and sent them via Facebook Messenger to the company and received a message from the company telling me that customer feedback was very important to them. Bokomo then requested that I send them my personal details so that a consultant could be in contact. I did as requested and was told on the 24th May that someone would be in contact as soon as possible. As I have heard nothing since I messaged them on Facebook messenger yet again on the 30th May to which I have received no response.

I purposefully contacted the company privately so as to give them the opportunity to sort this out privately because I had desire to elevate this to a public platform. I do not appreciate being cheated out of a product that I have paid for ...and then to have a lackluster response from the Bokomo.