1 reviews | Active since Jul 2011
BOKOMO CUSTOMER CARE SUCKS
I purchased a large box of Weet-Bix manufactured by Bokomo.<br> <br> We regularly buy Weet-Bix and normally it is good. This last box that I purchased - there was definitely something wrong. It feels like the weet-bix wasn't baked enough and the cereal tasted more like flour.<br> <br> I contacted Wee-Bix customer care via there website and there was absolutely NO RESPONSE from them. I think that their customer care department should be fired because clearly they are not working.<br> <br> I'm sitting with a large box of Weet Bix that nobody can eat now - and if Bokomo bothered to look at my online complaint - I did include the manufactured dated as well as expiry date.<br> <br> Disappointing service from Bokomo!!!!!
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your *** as discussed with our consultant.
Kind Regards
Pioneer Foods Groceries
*** - AF
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your *** as discussed with our consultant.
Kind Regards
Pioneer Foods Groceries
*** - AF