RO
Ruben O
1 reviews | Active since Mar 2023
19 Jul 2023, 16:27
Bokomo Chemical Taste
I bought a box of Bokomo last week , and it started having a chemical smell to it , I then tasted it and the taste was effected aswell. I then rang through to Customer Service and when they heard what my query was they dropped the line .. disgusting customer service. I logged a complaint and no one has responded to me ever since.
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Replies (1)
Bokomo Foods's replyOfficial
21 Jul 2023, 10:07Good Day
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries
Bokomo Foods's reply21 Jul 2023, 10:07
Official
Good Day
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Kind Regards
Pioneer Foods Groceries