RH
Ryan H
1 reviews | Active since Dec 2021
19 Apr 2022, 15:47
Uafrica bad service delivery
They take forever to reply to complaints Only way to get a response out of them is to put bad reviews Bad customer service
Helpful (0)
Replies (5)0
Replies (5)
Bob Go powered by Bob Group's replyOfficial
20 Apr 2022, 08:22Hi Ryan,
We're sorry to hear about your bad experience - especially since we have record of our response times to you, as well as recordings of the calls that were made to you yesterday to attempt to sort out your issues, which again lie with a courier company and not us.
We're sorry to hear about your bad experience - especially since we have record of our response times to you, as well as recordings of the calls that were made to you yesterday to attempt to sort out your issues, which again lie with a courier company and not us.
Bob Go powered by Bob Group's reply20 Apr 2022, 08:22
Official
Hi Ryan,
We're sorry to hear about your bad experience - especially since we have record of our response times to you, as well as recordings of the calls that were made to you yesterday to attempt to sort out your issues, which again lie with a courier company and not us.
We're sorry to hear about your bad experience - especially since we have record of our response times to you, as well as recordings of the calls that were made to you yesterday to attempt to sort out your issues, which again lie with a courier company and not us.
RH
Ryan H's updateReviewer Update
20 Apr 2022, 08:30The only reason you called is because i gave you a bad review , you did not do anything to resolve the problem you and your PARTNERS have created , stop trying to put the blame on everyone els, cant wait for your next excuse
RH
Ryan H's update20 Apr 2022, 08:30
Reviewer Update
The only reason you called is because i gave you a bad review , you did not do anything to resolve the problem you and your PARTNERS have created , stop trying to put the blame on everyone els, cant wait for your next excuse
Bob Go powered by Bob Group's replyOfficial
20 Apr 2022, 08:35There is no blame shifted at all. We have escalated the issue to DPD Laser management and the issue has been discussed with the merchant from whom you purchased from. A replacement item is on its way to you, according to the feedback from them. Our role is to operate between the merchant and the courier company, which we are doing to the best of our ability. Again, we are very sorry for your bad experience and hope that the issue is resolved very quickly.
Bob Go powered by Bob Group's reply20 Apr 2022, 08:35
Official
There is no blame shifted at all. We have escalated the issue to DPD Laser management and the issue has been discussed with the merchant from whom you purchased from. A replacement item is on its way to you, according to the feedback from them. Our role is to operate between the merchant and the courier company, which we are doing to the best of our ability. Again, we are very sorry for your bad experience and hope that the issue is resolved very quickly.
RH
Ryan H's updateReviewer Update
20 Apr 2022, 08:52I had to contact the merchant and organise a replacement! You and your partners did nothing! This is the most iv heard from you in the last 2 weeks!
Sorry does not help me
Sorry does not help me
RH
Ryan H's update20 Apr 2022, 08:52
Reviewer Update
I had to contact the merchant and organise a replacement! You and your partners did nothing! This is the most iv heard from you in the last 2 weeks!
Sorry does not help me
Sorry does not help me
RH
Ryan H's updateReviewer Update
20 Apr 2022, 08:54So for future customers reading this
The only way to communicate with these companies is to give bad reviews otherwise you will just be treated poorly and left to wait on the phone to speak to somone that knows nothing
I sugest not using these companies
They dont care
The only way to communicate with these companies is to give bad reviews otherwise you will just be treated poorly and left to wait on the phone to speak to somone that knows nothing
I sugest not using these companies
They dont care
RH
Ryan H's update20 Apr 2022, 08:54
Reviewer Update
So for future customers reading this
The only way to communicate with these companies is to give bad reviews otherwise you will just be treated poorly and left to wait on the phone to speak to somone that knows nothing
I sugest not using these companies
They dont care
The only way to communicate with these companies is to give bad reviews otherwise you will just be treated poorly and left to wait on the phone to speak to somone that knows nothing
I sugest not using these companies
They dont care