IJ
Izak J
1 reviews | Active since Mar 2011
13 Feb 2026, 08:28
They just want the money, dont really care about the parcels
So I am expecting a parcel from a company that send it through bob go. Biggest mistake EVER! Bobgo in their infinite wisdom decided to use the biggest conglomerate of idiots on the planet: Fastway. So I get the waybill number from bob go for the package. Guess what, that tracking number does not exist on Fastway's website. It showed on bob go's website as out for delivery, yesterday already, guess what, no parcel was delivered. It still shows out for delivery yesterday, but I cant track it on Fastway's website or WhatsApp cause they say it does not exist. Next stop, a case opened for *****
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Bob Go powered by Bob Group's replyOfficial
13 Feb 2026, 10:02Hi Izak,
Thank you for taking the time to share your feedback. I’m really sorry to hear about the frustration this has caused, especially when you’re waiting on an important parcel.
I can confirm that you are currently in communication with our support team, and the matter has been actively followed up with the courier. The parcel is out for delivery again today, and we are monitoring the shipment closely to ensure it is successfully completed.
In some cases, tracking references on our platform may differ from what is reflected directly on the courier’s public site, which can understandably cause confusion. That said, we are engaging the courier to ensure the tracking information aligns correctly and that the delivery proceeds without further delay.
We appreciate your patience while this is being resolved and remain committed to seeing this through to completion. If you have any further concerns, please feel free to continue engaging with our support team directly. We are here to help.
Kind regards
Thank you for taking the time to share your feedback. I’m really sorry to hear about the frustration this has caused, especially when you’re waiting on an important parcel.
I can confirm that you are currently in communication with our support team, and the matter has been actively followed up with the courier. The parcel is out for delivery again today, and we are monitoring the shipment closely to ensure it is successfully completed.
In some cases, tracking references on our platform may differ from what is reflected directly on the courier’s public site, which can understandably cause confusion. That said, we are engaging the courier to ensure the tracking information aligns correctly and that the delivery proceeds without further delay.
We appreciate your patience while this is being resolved and remain committed to seeing this through to completion. If you have any further concerns, please feel free to continue engaging with our support team directly. We are here to help.
Kind regards
Bob Go powered by Bob Group's reply13 Feb 2026, 10:02
Official
Hi Izak,
Thank you for taking the time to share your feedback. I’m really sorry to hear about the frustration this has caused, especially when you’re waiting on an important parcel.
I can confirm that you are currently in communication with our support team, and the matter has been actively followed up with the courier. The parcel is out for delivery again today, and we are monitoring the shipment closely to ensure it is successfully completed.
In some cases, tracking references on our platform may differ from what is reflected directly on the courier’s public site, which can understandably cause confusion. That said, we are engaging the courier to ensure the tracking information aligns correctly and that the delivery proceeds without further delay.
We appreciate your patience while this is being resolved and remain committed to seeing this through to completion. If you have any further concerns, please feel free to continue engaging with our support team directly. We are here to help.
Kind regards
Thank you for taking the time to share your feedback. I’m really sorry to hear about the frustration this has caused, especially when you’re waiting on an important parcel.
I can confirm that you are currently in communication with our support team, and the matter has been actively followed up with the courier. The parcel is out for delivery again today, and we are monitoring the shipment closely to ensure it is successfully completed.
In some cases, tracking references on our platform may differ from what is reflected directly on the courier’s public site, which can understandably cause confusion. That said, we are engaging the courier to ensure the tracking information aligns correctly and that the delivery proceeds without further delay.
We appreciate your patience while this is being resolved and remain committed to seeing this through to completion. If you have any further concerns, please feel free to continue engaging with our support team directly. We are here to help.
Kind regards