OM
OMUHLE M

1 reviews | Active since Nov 2024

04 Sept 2026, 14:19

The rudest delivery guy I ever had with bad attitude

Terrible service from a delivery guy

The guy gave me attitude when I asked him to drop the parcel to my next of kin,he told me how he won’t be able to deliver my parcel at that address which is same street as mine, he shouted me & the receiver & refused to give his name, while I was giving him directions to the address he hanged the phone & was not picking for about 30min. The attute he gave me was also shared to the receiver, he made a u-turn & left with the parcel while the receiver was right infront of him to collect,when the receiver told him he didn’t appreciate his attitude & rudeness,he didn’t bother to apologise…when he wa asked where to sign or write the name on the delivery receipt, he responded “wherever you want “the delivery receipt can attest to that ….I demand an apology from that driver

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Replies (3)
Bob Go powered by Bob Group
Bob Go powered by Bob Group's reply04 Sept 2026, 14:29
Official
Hi Omuhle, 

Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had with the driver and for the way you and the receiver were treated. Please note that this matter has been escalated to our support team for urgent investigation. Our team will look into the conduct of the driver and will be in contact with you regarding the outcome. 

Kind regards,
OM
OMUHLE M's update04 Sept 2026, 15:11
Reviewer Update
Please tell your team to respond to emails cos I emailed this complaint & I have not received any feedback
Bob Go powered by Bob Group
Bob Go powered by Bob Group's reply04 Sept 2026, 15:18
Official
Hi Omuhle,

We have escalated this to our support team and will ensure that they follow up with you directly regarding your complaint. We appreciate your patience while this is being looked into.

Kind regards,