1 reviews | Active since May 2017

05 Dec 2020, 10:52

Poor customer service and terrible website!!

Lack of any notification on delay in shipping which had a 2-5day delivery period as I'm writing this review its the sixth day.

Im unable to track my parcel on the website and when contacting the Company I found out that my parcel was canceled?? Yet I have paid and I'm still waiting for my purchase??!! I'm very disappointed with the lack of Information provided and I'm not sure if my parcel is missing and if I'm ever going to receive it... I do not recommend this company to anyone!!

0
Replies (1)
Bob Go powered by Bob Group
Bob Go powered by Bob Group's reply07 Dec 2020, 08:00
Official
Hi Devon, 
We're so sorry to hear about your experience with us. We are looking into the issue right now and will contact you as soon as we have spoken to the courier company with which your parcel is shipped. We apologise profusely for the delay!