DS
Devon S
1 reviews | Active since Apr 2021
06 Dec 2024, 11:24
Is There a CS Department?
I have emailed them with a query and had no response for over 24 hours. My delivery eta was supposed to be Wednesday 04 December 2024 and no communication to say why the delivery has been delayed. Customer service is way too slow.
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Bob Go powered by Bob Group's replyOfficial
06 Dec 2024, 13:56Hi Devon
Thank you for your feedback. We sincerely apologize for the delay in responding to your query and the inconvenience caused by your delayed delivery.
We’re investigating the issue with the courier and will provide an update shortly. Your feedback is valuable, and we’re working on improving our response times and communication.
Thank you for your patience, and please feel free to reach out if you need further assistance.
Bob Go Team.
Thank you for your feedback. We sincerely apologize for the delay in responding to your query and the inconvenience caused by your delayed delivery.
We’re investigating the issue with the courier and will provide an update shortly. Your feedback is valuable, and we’re working on improving our response times and communication.
Thank you for your patience, and please feel free to reach out if you need further assistance.
Bob Go Team.
Bob Go powered by Bob Group's reply06 Dec 2024, 13:56
Official
Hi Devon
Thank you for your feedback. We sincerely apologize for the delay in responding to your query and the inconvenience caused by your delayed delivery.
We’re investigating the issue with the courier and will provide an update shortly. Your feedback is valuable, and we’re working on improving our response times and communication.
Thank you for your patience, and please feel free to reach out if you need further assistance.
Bob Go Team.
Thank you for your feedback. We sincerely apologize for the delay in responding to your query and the inconvenience caused by your delayed delivery.
We’re investigating the issue with the courier and will provide an update shortly. Your feedback is valuable, and we’re working on improving our response times and communication.
Thank you for your patience, and please feel free to reach out if you need further assistance.
Bob Go Team.