SS
Sphiwe S

1 reviews | Active since Apr 2025

21 Oct 2026, 03:40

I'm not happy with their services at all

Their service is bad, I've been waiting for my parcel

0
Replies (2)
Bob Go powered by Bob Group
Bob Go powered by Bob Group's reply21 Oct 2026, 08:10
Official

Hi Sphiwe,

We're sorry to hear that you've been waiting for your parcel and are unhappy with our service. We understand how frustrating this must be. Your matter has been escalated to our support team for further investigation and assistance. We apologise for the frustration caused and appreciate your patience while our team looks into this.

Kind regards,

Bob Go powered by Bob Group
Bob Go powered by Bob Group's reply21 Oct 2026, 11:23
Official

Hi Siphiwe,

Upon further investigation, we found that communication was sent to you on Monday, 19 October 2026 and we have since not received any feedback.

Our courier partner has advised that the delivery attempt was unsuccessful due to an address query and the recipient being unreachable telephonically.

To assist with arranging a delivery reattempt, please provide the following:

The full delivery address, including the street number, street name, suburb, city, and postal code. Confirmation of the recipient's contact number. An alternative contact number, if available.

Kind regards,