Extremely Poor Service from BOB GO

I am very disappointed with the service I received from BOB GO. My order was marked “out for delivery” last Thursday, yet no delivery ever took place. I have been working from home and available the entire time, but the drivers falsely claimed they could not reach me.

I did not receive a single missed call or attempt to contact me, which makes their excuse unacceptable. To make matters worse, BOB GO has no call center or reliable customer support channel, leaving me completely stranded without any way to resolve the issue. Today Monday 17th August I waited for this delivery until 16h30 tried to call the non existent customer support just to be told by a ro ot they do not have a active call center then suprise suprise updated tracking information for says 16h45 unable to locate reciver what ******* is that I have cameras and no one arrived at my gate at any day.

This lack of professionalism and accountability is disgraceful. If you are able resuse this **** company handle your delivery before they even collect from supplier they have proven unreliable and *************.

I urge the company to take responsibility and provide a proper resolution, as customers deserve better than this.