CL
Cindy L
1 reviews | Active since Jun 2022
04 Jun 2026, 15:48
************* company
This corrier is runned by *****ulent people,return a shoe to perocili and they called me for collection,same day I received a message of not found to rebook a waybill for another collection and now claiming that the are doing investigations , this is the 2nd time I’m experiencing this ,if only shops can specify which courier doesn’t one want to use
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Bob Go powered by Bob Group's replyOfficial
04 Jun 2026, 16:04Hi Cindy,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
Please rest assured that the matter has been escalated and is currently being investigated by our support team. They will remain in contact with you and provide updates as the investigation progresses.
This is not the level of service we strive to provide, and we appreciate your patience while the matter is being resolved.
Kind regards,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
Please rest assured that the matter has been escalated and is currently being investigated by our support team. They will remain in contact with you and provide updates as the investigation progresses.
This is not the level of service we strive to provide, and we appreciate your patience while the matter is being resolved.
Kind regards,
Bob Go powered by Bob Group's reply04 Jun 2026, 16:04
Official
Hi Cindy,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
Please rest assured that the matter has been escalated and is currently being investigated by our support team. They will remain in contact with you and provide updates as the investigation progresses.
This is not the level of service we strive to provide, and we appreciate your patience while the matter is being resolved.
Kind regards,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
Please rest assured that the matter has been escalated and is currently being investigated by our support team. They will remain in contact with you and provide updates as the investigation progresses.
This is not the level of service we strive to provide, and we appreciate your patience while the matter is being resolved.
Kind regards,