bobgo ****** my parcel
pathetic service, parcel missing since the 21st November with shocking poor service, the social team just lies
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Bob Go powered by Bob Group's replyOfficial
27 Nov 2025, 10:29Hi Jimmy,
Thank you for posting your review, and I’m really sorry for the frustration you experienced. I know how stressful it is when a parcel seems to go missing or when the updates don’t make sense.
I’m glad to see that our support team has already been in contact with you, and even happier to confirm that your shipment has now been located and is ready for collection. I understand that the delayed updates caused a lot of unnecessary worry, and we truly apologise for that.
Just to clarify, Bob Go is a platform that connects businesses with different courier companies. We aren’t the courier ourselves. However, we absolutely take responsibility for stepping in and assisting when issues like this happen. Your feedback is important, and we’re using it to ensure we improve how we communicate and follow up on delayed parcels.
If you ever need help with another shipment, or if anything still doesn’t look right on your side, please feel free to reach out to us. We’re here to help.
Thank you for posting your review, and I’m really sorry for the frustration you experienced. I know how stressful it is when a parcel seems to go missing or when the updates don’t make sense.
I’m glad to see that our support team has already been in contact with you, and even happier to confirm that your shipment has now been located and is ready for collection. I understand that the delayed updates caused a lot of unnecessary worry, and we truly apologise for that.
Just to clarify, Bob Go is a platform that connects businesses with different courier companies. We aren’t the courier ourselves. However, we absolutely take responsibility for stepping in and assisting when issues like this happen. Your feedback is important, and we’re using it to ensure we improve how we communicate and follow up on delayed parcels.
If you ever need help with another shipment, or if anything still doesn’t look right on your side, please feel free to reach out to us. We’re here to help.
Bob Go powered by Bob Group's reply27 Nov 2025, 10:29
Official
Hi Jimmy,
Thank you for posting your review, and I’m really sorry for the frustration you experienced. I know how stressful it is when a parcel seems to go missing or when the updates don’t make sense.
I’m glad to see that our support team has already been in contact with you, and even happier to confirm that your shipment has now been located and is ready for collection. I understand that the delayed updates caused a lot of unnecessary worry, and we truly apologise for that.
Just to clarify, Bob Go is a platform that connects businesses with different courier companies. We aren’t the courier ourselves. However, we absolutely take responsibility for stepping in and assisting when issues like this happen. Your feedback is important, and we’re using it to ensure we improve how we communicate and follow up on delayed parcels.
If you ever need help with another shipment, or if anything still doesn’t look right on your side, please feel free to reach out to us. We’re here to help.
Thank you for posting your review, and I’m really sorry for the frustration you experienced. I know how stressful it is when a parcel seems to go missing or when the updates don’t make sense.
I’m glad to see that our support team has already been in contact with you, and even happier to confirm that your shipment has now been located and is ready for collection. I understand that the delayed updates caused a lot of unnecessary worry, and we truly apologise for that.
Just to clarify, Bob Go is a platform that connects businesses with different courier companies. We aren’t the courier ourselves. However, we absolutely take responsibility for stepping in and assisting when issues like this happen. Your feedback is important, and we’re using it to ensure we improve how we communicate and follow up on delayed parcels.
If you ever need help with another shipment, or if anything still doesn’t look right on your side, please feel free to reach out to us. We’re here to help.