JC
Johan C
1 reviews | Active since Dec 2024
09 Dec 2024, 16:10
Bad Customer Service
Good day ,
Parcel was collected on 29/11 and still showing the same status up to date. No updates , no feedback whatsoever.
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Replies (1)
Bob Go powered by Bob Group's replyOfficial
10 Dec 2024, 16:47Good day Johan
Thank you for sharing your feedback. We sincerely apologize for the lack of updates and the frustration caused by this delay.
The parcel in question has been escalated to the courier for urgent investigation, and we are actively working to obtain accurate information regarding its status. We understand the importance of timely communication and are addressing this internally to improve the feedback process moving forward.
We will keep you updated as soon as we receive further details.
Should you have any additional concerns, please do not hesitate to reach out to us directly.
Bob Go Team
Thank you for sharing your feedback. We sincerely apologize for the lack of updates and the frustration caused by this delay.
The parcel in question has been escalated to the courier for urgent investigation, and we are actively working to obtain accurate information regarding its status. We understand the importance of timely communication and are addressing this internally to improve the feedback process moving forward.
We will keep you updated as soon as we receive further details.
Should you have any additional concerns, please do not hesitate to reach out to us directly.
Bob Go Team
Bob Go powered by Bob Group's reply10 Dec 2024, 16:47
Official
Good day Johan
Thank you for sharing your feedback. We sincerely apologize for the lack of updates and the frustration caused by this delay.
The parcel in question has been escalated to the courier for urgent investigation, and we are actively working to obtain accurate information regarding its status. We understand the importance of timely communication and are addressing this internally to improve the feedback process moving forward.
We will keep you updated as soon as we receive further details.
Should you have any additional concerns, please do not hesitate to reach out to us directly.
Bob Go Team
Thank you for sharing your feedback. We sincerely apologize for the lack of updates and the frustration caused by this delay.
The parcel in question has been escalated to the courier for urgent investigation, and we are actively working to obtain accurate information regarding its status. We understand the importance of timely communication and are addressing this internally to improve the feedback process moving forward.
We will keep you updated as soon as we receive further details.
Should you have any additional concerns, please do not hesitate to reach out to us directly.
Bob Go Team