BS
Buks S
1 reviews | Active since May 2018
10 Apr 2025, 16:33
Avoid bobgo
"I am very disappointed with the service. My package was sent on March 31st, 2025, and today is April 10th, 2025 — I still haven’t received anything. I also haven’t received any feedback. Please avoid if possible."
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Replies (1)
Bob Go powered by Bob Group's replyOfficial
23 Apr 2025, 09:33Hi Buks,
Thank you for taking the time to share your experience, we’re truly sorry to hear about the delay and fully understand your frustration.
We’ve looked into your shipment, and according to our records, the parcel was ready for collection on the 11th of April and successfully collected two days later. We’re happy to see that it has since been delivered, but we acknowledge that the waiting period fell short of the experience we aim to provide.
Your feedback is incredibly valuable and helps us identify where we need to improve. We’re actively working with our courier partners to tighten up turnaround times and communication for all deliveries.
Please don’t hesitate to reach out if you ever need assistance in the future.
Thank you for taking the time to share your experience, we’re truly sorry to hear about the delay and fully understand your frustration.
We’ve looked into your shipment, and according to our records, the parcel was ready for collection on the 11th of April and successfully collected two days later. We’re happy to see that it has since been delivered, but we acknowledge that the waiting period fell short of the experience we aim to provide.
Your feedback is incredibly valuable and helps us identify where we need to improve. We’re actively working with our courier partners to tighten up turnaround times and communication for all deliveries.
Please don’t hesitate to reach out if you ever need assistance in the future.
Best regards,
Bob Go powered by Bob Group's reply23 Apr 2025, 09:33
Official
Hi Buks,
Thank you for taking the time to share your experience, we’re truly sorry to hear about the delay and fully understand your frustration.
We’ve looked into your shipment, and according to our records, the parcel was ready for collection on the 11th of April and successfully collected two days later. We’re happy to see that it has since been delivered, but we acknowledge that the waiting period fell short of the experience we aim to provide.
Your feedback is incredibly valuable and helps us identify where we need to improve. We’re actively working with our courier partners to tighten up turnaround times and communication for all deliveries.
Please don’t hesitate to reach out if you ever need assistance in the future.
Thank you for taking the time to share your experience, we’re truly sorry to hear about the delay and fully understand your frustration.
We’ve looked into your shipment, and according to our records, the parcel was ready for collection on the 11th of April and successfully collected two days later. We’re happy to see that it has since been delivered, but we acknowledge that the waiting period fell short of the experience we aim to provide.
Your feedback is incredibly valuable and helps us identify where we need to improve. We’re actively working with our courier partners to tighten up turnaround times and communication for all deliveries.
Please don’t hesitate to reach out if you ever need assistance in the future.
Best regards,