MC
Meg C

1 reviews | Active since May 2009

22 Jun 2016, 07:09

Never drying cat litter

<p>Having bought Bob Martin cat litter for numerous years, I have become really annoyed with the Fragranced and Basic cat litter as they no longer dry. Yes its Cape Town, its winter and its raining. But suddenly my husband and I noticed that the litter never dries. In fact it acts like builders sand - an option that may be permantly explored if the cat litter does not return to its former drying capability. Did you remove a process, remove a chemical or source the litter from another supplier as I wish to be clear and state it is ******* quality. Do not phone me with the excuses, ensure the shops sell good quality cat litter that can dry! ********** 494079</p>

0
Replies (3)
Bob Martin
Bob Martin's reply22 Jun 2016, 08:34
Official

Dear Madam,

Thank you for your valuable feedback on our Bob Martin Cat Litter.

A member of our team will be in touch with you shortly.

Kind regards,

Bob Martin Team

MC
Meg C's update27 Jun 2016, 13:22
Reviewer Update

A member asked for the batch number and expiry date. The empty packet I had with me had neither. The packets in the shop have neither. So are these counterfeit goods or are they not. My packets do not have batch numbers on them. I shall keep the star rating at 1 until such time that this is clearly answered.

So sick of never drying cat litter - bring back the old stuff - I do not believe that there has been no change.

Bob Martin
Bob Martin's reply27 Jun 2016, 14:02
Official

Dear Madam,

Thank you.

Our team is liaising with you via email.

Kind regards,

The Bob Martin team