What's happend to BMW service

FW: BMW Z3 CA 216902 Ref. # *** ? <br> <br> <br> <br> From:<br> George Fonzari [Email Removed] <br> <br> Sent: 21 October 2015 04:05:16 PM<br> [Email Removed] [Email Removed] <br> <br> Good afternoon,<br> <br> It's sad that I still don't have a reply. This will mean I will have to go the social media route and expose your poor service and lack of interaction.<br> Regards,<br> George Fonzari<br> <br> ___<br> From: [Email Removed]<br> To: [Email Removed]<br> Subject: FW: BMW Z3 CA 216902 Ref. # ***<br> Date: Fri, 16 Oct 2015 08:29:36 +0200<br> What happened to business ethics? The least you could do acknowledge the receipt of my mail.<br> Regards,<br> George Fonzari<br> <br> ___<br> From: [Email Removed]<br> To: [Email Removed]<br> CC: [Email Removed]<br> Subject: FW: BMW Z3 CA 216902 Ref. # ***<br> Date: Tue, 13 Oct 2015 13:49:46 +0200<br> Good afternoon Merissa,<br> With reference to our discussion of even date, this is to confirm that your verbal report back is welcomed, however your refusal to reply in writing is quite disturbing.<br> As agreed you will arrange for one of your factory techni