WASTE OF TIME

I booked my car into AURIC auto for a change of my battery. When i did the booking I was not informed to disconnect my Tracker of my bmw.. so the morning of the booking I'm told the car can be booked in due to the tracker.<br> <br> After being in traffic for 2 hours and being late for work. They told me there nothing they can do..I feel this is *********** of bmw auric auto. If People are not informed of this tracker clause when changing the battery.. how are we as clients suppose to know that it's a clause ?I'm extremely disappointed at auric auto. And would not recommend the dealer ship to anyone.<br> <br>