Unfair suspension of BMW motor plan instead its Rats

BMW unfairly suspended my motor plan and blamed it on rats. I brought the BMW 120i 2017 model with 25000 km milage in February 2019. When i took the car to service in November 2019 the car came back 2 day it started to have problems with coolant fan. I took it back to City of Jo'burg and they told me rats ate the fan wire and motor plan does not cover and been advised if i try to fix outside BMW dealership i will lose my motor plan, i then paid cash. January 2020 my driving on freeway i saw coolant splashed on my windscreen and car had low coolant sign. I contacted Jo'burg bmw and they said i must book a car. After 2 weeks i was told again that rats ate the wire and i paid from my pocket. I got the car i week after. Few says after the car is back it started to loose power i then took it to the. Glen BMW and was assisted by Mr. Maluleke who called and told me that the battery was fine but they found out that rats ate my wires and i must replace the entire system that might cost R40000. I then told him i will take back the car to city of Jo'burg since they been replacing the same problem to explain further why i still have rat problems. The same day Mr. Maluleke called me and advised that i should pay R1500 for fixing rats issues at wish i declined. I took the car to Jo'burg and i was told the problem was power supply that had water in it not the wires, worse i had to pay for that power supply since motor plan does not approve. To my surprise when collecting the car im told that the Clan BMW had placed a red flag on my motor plan and to remove it i must replace the entire wire system. I must frustrated cause city of Jo'burg did not fix wire but power supply which had water and the car was fine. I then logged a complaint with BMW with Mr. Maleka on unfair red flag on my motor plan, he then contacted City of Jo'burg which they explained that it was power supply and he also called the Glen. To my surprise he opted for the Glen comment to fix the entire wire which might caused R40000. I feel that was not fair to suggest ci must pay such money for my motor plan while still paying a huge instalment for the same car.

Ever since then i been having problems with the coolant system that i pay from my pocket and never got money to replace the wire system. I feel the car had manufacturing coolant system problem and the first owner sold it cause of the problem. If you stay in township bmw can only see your car problems caused by rats nothing else. I believe bmw should have since this problem from first time i booked the car for coolant fan but they opted to hide and use rats as a problem. Im so disappointed from BMW.