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The expectation is that I settle an invoice that was never sent to me. Might I add, I actually called BMW to ask about outstanding payments etc after nothing was forthcoming from their side. When I eventually asked the question after being promised the final invoice multiple times I was the one slapped with late payment fees. Question is what would have happened if I never followed up on this on multiple occasions. Is BMW just trying to make money by releasing invoices late so that they can charge penalty fees, I was with BMW for 8 years but thank you to them for leaving the bitter taste in my mouth with their ********* conduct. Mind you, each consultant gives a different amount daily..it keeps going up and down. Talk about being ********* and taking chances with customers who have been loyal to you. Shame on you BMW!!!!