Terrible, terrible service

If anyone wants their car damaged then send it to BMW Sandton Auto repair centre. They started by damaging my meg rims and now my front/face(spoiler, grill, headlights, sports-lights, etc.) of my vehicle. To make it worse with the staff(Penny Shilubane) there are ***** and supported by their management. They will provide false information just to confuse you so that they don’t attend to their re-works. It is even useless to escalate matters to with the manager (Debby Bolus) as she finds ways of how to protect her staff and their lies. She does not do any investigation what so ever regarding once complain , she and her staff listen to be defensive. This is certainly the last time that any of my vehicle will be send there for repairs. A couple of my work colleagues have also experienced this terrible service from BMW Sandton Auto Repair Centre. My insurance has also been notified about the level of dissatisfaction and disappointment and I hope they will refrain from referring business to them as it has a reputational risk element to it. It is evident that , this business lacks credible staff and leaders that are customer centric and passionate about their work. They are running that centre like a “****a shop”, customer service , customers experience and professionalism does not exist in that building.