SHOCKING TREATMENT OF CUSTOMERS

I took my car for an oil service on 16 September 2015 and when I got it back the front headlight bulb was not working. I complained and they said it probably happened in the wash bay because they use high pressure water.<br> They fiddled with the wiring and it came back on but after I had left the problem re-occurred. So I took the car back, this time they immediately went into argument mode and said I can't prove the wash caused the light bulb to blow and wanted to charge me R750 to replace the bulb. I argued but was just treated like ****. I called their head office who also didn't help. I am writing a letter to Germany but from what I've seen they couldn't care less. I spoke to the General Manager (George) he also couldn't care less. I told him I would take this further and that they are losing a customer for life. His response was \SO"with a smile? <br> I will NEVER deal with BMW again in my whole life that's how shocking this whole experience was - over a LIGHT BULB! BTW - I told them to take the bulb out as I'm not paying for it. BTW - I went to the local Midas and bought and identical replacement bulb for R40. So BMW was almost 19 times the price. Be warne"""