Settlement Discount

I just cant understand why BMW South Africa cannot instruct Club Motors Randburg to settle monies due to me. They should be acting on behalf of us the onsumers.<br> I sold my vehicle to Club Motors Randburg which is a BMW dealership. I was instructed to drop off vehicle on the 31 Dec 2014 with settlement letter aswel as declaration docs as I was travelling abroad. They only settled after making numerous calls & after the 7 day settlement period. In all of this I was shortpaid by just over R2000 which was totally the irresponsibly of the dealer. The dealer was responsibility for the vehicle from the time it was dropped off. When i contacted Naseema at Club Motors Randburg she was agreement that they did not settle in time & they would compensate me the shorthfall. <br> <br> BMW response follows <br> <br> Please be advised that the dealer has advised that the matter remains unchanged as the settlement balance is for your account.<br> <br> Kindly note that the case was escalated for the dealer principle & these are their final stance.<br> <br> BMW South Africa cannot dictate a way forward to the dealer as this is a sales matter.<br> <br> I tried to get assistance from the dealer but was unsuccessful.