****py service from BMW

<p>I purchased a brand new bmw 320i during September 2017 .A few weeks later there was a noise coming from the front of the car which was squeeky and loud...people actually used to look at me when car approaches a parking or shopping mall,due to me being extremely busy at work i die not have time to take the car in to a bmw dealer.I took some time off work and booked the car into supertec-pinetown.The service agent took the car for a drive with me present and told me that the brake pads are faulty.He stated that bmw sa will not allow them to fit on a new pads and stated that he will clean the old.pad and fit it on and i wouldnt have a problem.I told.this agent that if this does not work i am not going to waste my time bringing in the car again he assured me it wont give me a problem.I went to fetch the car and i noticed that bmw supertec scrathed my steering column moulding i pointed this out to them. This is not how i expect a dealer to treat a customers car.They agreed to replace the scratched part after me showing i was upset.A few hours later the loud noise returned and i called the customer relations mananger hoosen to advise him and he said he will call me to bring the car through when the factory rep was coming through in the week...he never called.The noise is getting annoying and bmw sa called me on the 05/04/2017 and advised them of my problem i was promised the matter would be escalated and i will be contacted within 24 hours...to date i have not been contacted...****py service from bmw...i have a full motor plan for what?</p>